Frequently Asked Questions
Everything you need to know about shopping with C’Moi
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We provide specific measurements and fit recommendations to help you find your perfect match.
Do you offer international shipping?
Yes, C’Moi ships worldwide. Shipping costs and delivery timelines vary by destination and will be calculated automatically at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Are your materials sustainably sourced?
At C’Moi, we prioritize ethical manufacturing. Over 60% of our current collection is made from organic or recycled fibers, and we are working toward 100% by 2025.